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HOW TO CONSULT WITH OUR CLINICIANS

Did you know that providing you submit a medical request, either online or by telephone, before 11am we aim to get back to you on a same day basis?

Requests can be submitted online between the hours of 6.30am-11am and via telephone between 8am-11am.

We politely request that our patients submit their requests online if comfortable and able to do so. This is so our phone lines are freed up for those of our patients who are unable to use our online facilities.

To submit a request, click the “submit new request” button located on the top banner of our front page (which appears when you close this current page) and follow the instructions.

This facility also allows you to submit prescription requests and admin queries 24 hours a day.

We continue to see patients face to face as we have done throughout the pandemic but the clinician will screen your request first to ensure that we are dealing with your medical problem in the most appropriate manner.

COVID VACCINATIONS

Anyone over the age of 18 is now eligible to receive their booster dose providing they have had their initial two doses more than 90 days ago.

The practice and pharmacy are heavily involved in delivering the national vaccination campaign. However, we are unable to make appointments on your behalf.

You can make appointments for first, second, third and booster doses and get further details by clicking on:

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

If you don’t have computer access you can phone 119.

Access to primary care

We are responding to a national critical incident to reduce the spread of COVID-19.

Staff from our practice are now prioritising offering COVID-19 boosters to all adults by the end of the year.

Regrettably this means there will be a temporary disruption to our services, particularly affecting routine appointments until the new year. If you already have an appointment booked, please attend it, unless we tell you otherwise. Please do not turn up at the practice unless this has been agreed in advance. If you need to cancel your appointment, please let us know so we can offer it to someone else.

We will deal with urgent issues. If you feel you need to speak to us urgently, please contact us and we will assess your needs. However, there may be delays, so please bear with us.

Alternatively, please make use of other health services, including:

Your local community pharmacy who can give you lots of healthcare advice and support.

NHS 111 helps patients get the right advice and treatment when they urgently need it. Call 111 or visit www.111.nhs.uk. Available 24/7, 365 days a year.

If you have a life-threatening emergency, call 999 or go to your nearest A&E.