Vale Medical Group

Accessibility Statement

LHIS is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to gpwebsites.leics-his.nhs.uk.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version [2.1 or 2.2] AA standard, due to the non-compliances and the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

  •  We are not aware of any non-accessible contact. We will always respond to and resolve any accessibility issues promptly and courteously

Non-compliance with the accessibility regulations

  • PDF and other documents. Some of our PDF and word documents are essential to providing our services

Disproportionate burden

Plugins

We use formidable forms plugin for Forms such as the Friends and Family Test which uses its own templates which we have limited control over how it renders.

Other 3rd Party tools

Catchment area we use an iFrame link to a 3rd party catchment area tool which is managed by 3rd party.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our pages link to PDF documents provided by external organisations for additional content.  Whilst these documents are outside of our control, we will update links to web page content where possible when articles are reviewed.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 16th August 2024.

This website was last tested on 16th August 2024.  The test was carried out in-house by Leicestershire Partnership NHS Trust using the Accessibility Insights for Web tool.  We used a sample of pages for testing which covered different content types, including written and video content.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • EMAIL: lcmp.admin@nhs.net
  • TELEPHONE: 01664 822214

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the administration team at: lpt.webteam@nhs.net

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).